Let’s help troubleshoot why your data may not be working.
1. Did you receive confirmation that you are active on Brand Mobile?
2. Did you restart your phone after completing activation through the app? Did you put in your new SIM?
3. Has airplane mode been toggled on and off after activation?
If you went through these steps and still find you’re having difficulties, please contact Customer Care at (978) 622-2786 so we can help!